|Service is our business. Just ask our customers:
"I've been with Autologue for over sixteen years, and the reason I keep going back is because of their service after the sale. They are #1 in the industry."
"Advantages of fully integrated system, all pieces work together for each aspect of business needs, ordering, payroll, A/P, A/R, etc. You may use my comments."
Bruce Rayner, Owner, Parts Unlimited
"They take care of any problem quick with very little down time."
Denise Sailors, Automotive Warehouse Distributors
"Always ready and extremely helpful when we have an issue - Tom is awesome!."
Thomas Comiskey, Casper Brake & Clutch
"They have excellent support and are innovated in their thinking."
Kim Quinn, McKenzie's Performance
"Professional, courteous, will get answers you need. Since I have taken over this position3 Years ago Autologue has worked with me."
Tommy Petersen, Maximum Auto Parts
"The majority of your staff go beyond the Call of Duty when it concerns a serious problem that demands immediate attention."
"The Autologue employees I have worked with, especially Barbara, have always been extremely helpful and friendly."
Elaine, Fair Auto Paint and Body Services
"Great tech support."
Michele Smith, Aratari Auto Finishers
"The Autologue computer system is able to handle most of what you would need for your business. The customer service you receive is exceptional as well."
Sharere Carr, Carr-Redwine, Inc
"Autologue has a staff that has not changed in my 10 years in doing business with them. They are experienced and knowledgeable and professional."
Eric Berti, Berlo Fleet Service, Inc.
"Always personally connected to a knowledgeable employee. Prompt resolution of all problems."
Shelby Smith, Excel Bumper
"Never had a problem that couldn't be fixed, rare in today's world."
Herman Berlin, The Baltimore Auto Supply Co.
"Ease of use, excellent customer service, little to no down time."
Bruce Alvarez, Ace Auto Parts
"Very professional every time."
Kevin Stallard, Don's Auto Parts, Inc
"Helpline is tremendous! Gary and Steve are great, friendly and very knowledgeable."
David Hobbs, Precision Drive, Ltd.
"I would really recommend you on your services to be exactly as I wanted them to be."
Ken Barness, Hop's Place
"System fairly easy to learn."
Corina Tedeschi A/P & A/R, Bullhead Auto & Marine Superstore
"AIS is wonderful. Autologue???"
"We feel we are valued as customers. Autologue is constantly trying to improve it's self and we are involved with an industry leader. Pricing is very reasonable."
Angela Walbring, Abbott Supply, LLC
"Never any problem. Reliable."
Vincent Garonski, Belgrade Parts & Service
"Autologue has always been very helpful to us at a reasonable price."
Mary Shields, Randolph Auto Supply
"Fairly straight forward, easy to use system. No complaints."
Mildred Norman, Ashburn Auto Parts
"Best experience we have ever had with a computer software company; some people that have been there for years are very knowledgeable about their product and our needs."
Tanya Musser/Mira Bachea, L&L Car & Truck Service
"Simplicity of system, issues resolved with a phone call usually. Good staff."
Mark Humphrey, Liters Automotive Parts
"The edge of use of your system and support."
Sam Jerna, Spitzer Truck & Ind.
"They are local. They do a good job on the automotive side and are up-to-date with the market."
Serafin Valdes, Broadway Auto Parts
"Very courteous, knowledgeable, and willing to work with us until problem is solved."
Carlos Perez, Auto Parts Station, Inc.
"You do a good job."
"very experienced. They have always solved my questions very fast."
Tommie Bonu, Elder Paint & Wallpaper
"Good services and fast."
Richard Bullock, Mac's Auto Supply
"System handles our needs well, support is good, reasonable costs."
Arnold Coello, Big A Auto Parts
"Are you on ? You should be."
Tom Burnett, All Car Parts
"The price was good compared to my old system. Get here fast. Set-up was painless."
Mike Murphy, GT Auto Parts
"Autologue provides prompt and accurate service."
JoAnn Wakefield, Wakefield Auto Parts
"Good product, good service!"
Eric Kim, Ted's Auto parts
"Very easy to use and navigate. Great customer service."
Ross McFarland, Chequered Parts
"I have been doing business with your company for over 20 years so that says a lot in my book right there."
Dani Knight, Mr. Automotive
"Very easy to work with, even dealing with over-stressed computer unsaavy people."
Brenda Smith, AJ Foyt Paint and Supplies
"Good system for small to mid-sized distributors."
Gene Guttormsen, Gunnar's Auto Supply, Inc.
"Efficient, reachable for support, software does most of what we need, easy to use/learn."
Pete Eggers, Eggers Bros, Inc
"Great system/good price/good service."
Jenny Howgos, Accounting, Transportation Equip Co.
"I would say We use Autologue and they are great and really work hard to make things right for us."
John Gabrielsen, Gabe's Auto Parts
"The speed of surfing through the catalog is fast enough to handle many flooding in customers on busy hours."
Jane Dixon, Baum's Auto Supply
"Very complete, always available when we have a problem."
Mary Yeon Noh, Florence Auto Supply
"Very friendly and good customer service."
Jonethan Sobel1, ZAKJ Corp
"They have always helped us quickly in the past."
John Kim, Nation Auto Parts
"Very helpful in any problems I have."
Mike Marcote, Don-Ray Auto Parts
"Very satisfied - few problems and god tech service."
Craig Mannschreck, Utica Parts & Service
"Friendly, prompt, consistent, professional."
"Everyone at Autologue goes out of their way to help me whenever I have a problem. They are friendly, courteous, and when they don't know the answer, they find someone who does."
Larkin Ranney, C&R Automotive
"Very integrated program within the distribution side and very adaptable to each product."
Carol Prunell, George E. Young Auto
"Bob Fasano is the most knowledgeable person in the industry."
Kimberly Sheedy, Delavan Auto Parts
"Friendly hotline staff."
Brent Hulls, Coconine Auto Supply
Tammy Williamson, MCK Tool & Supply
"System is pretty to use."
John Good, Halsey Import Parts
"Training was thorough and complete. Very easy to use. All questions were answered quickly. All problems corrected quickly. Very helpful always."
Amber Raley, Raleys Texan Auto
"We moved to a SBC system this year and it was a pretty smooth transition."
Dee Schultz, Ben's Truck Repair, Inc.
Jill Craig, Discount Import
"Most of our questions are answered promptly and advice is handy."
Lauri Heidrich, Jacksons Auto Supply
"I don't even know of any other company that even comes close to your service and commitment."
Tom Bray, Tom's Automotive, Inc
"Very helpful with problems and fixed in a timely manner."
Gary Carlson, Carlson's Auto Parts
"Very satisfied they help us as quickly as possible."
Robert Garrett, Tom's Automotive
"Very knowledgeable at solving my problems."
Kelly Antonse, Kellys Auto Parts, Inc.
"Great program for adding/linking part numbers. Great program for a large distributor. Autologue is also very easy to learn and use."
"Committed to excellence, very responsive, consistently willing to solve problems."
Lynn Matthews, Matthews Foreign Car
"They'll take care of you and are always available."
Mark Levine, Towers Motor Parts Corp.
"They call right back and are always helpful."
Brian Smalley, H&K Supplies, Inc.
"Does many things well."
Pamela Dale, Lindys Automotive Whse, Inc.
"Prompt and efficient service. Always pleasant with desire to help us."
Bill Dixon, E-Town Distributors Co, Inc.
"We have ALWAYS gotten help with our problems quickly. When we have questions they are very helpful and tell us what we need to know."
Shelbie Jeane Bryant, P.C. Clark Supply, Inc.
Chris B, Bayard Automotive
"Very knowledgeable at solving my problems."
Ted Christensen, City Brake Import Auto
"Autologue program does not go down. Any problem is responded to right away. People are always friendly."
Lynn Matthews, Matthews Foreign Car
Richard Blaess, Neptune Auto Supply
Andy Brown, premier Auto Parts & Service, LLC
Joe Huegel, Royal GT Auto Parts
"Positive experience. No problems ever. Always had a good experience with company."
Bo Winfield, Bo's Auto Parts
"We have dealt with Bill Ballestrini for 20 years and find him excellent."
Mary Bender, J&M Specialties
"the program is very user-friendly and the tech support is great."
Dan Green, Advance Auto Care, Ltd.
"Computer instructions are easy to follow."
Carol Saxton, Martin Auto Parts II
"Great, quick, knowledgeable, and professional. Able to answer and assist any questions."
Julie Cole, Auto Electric
"The entire system is very customer friendly and you have great support staff."
Maurice Albanese, magnum Automotive, Inc.
"WOW!, how knowledgeable you are!"
Larna Schiecke, Bill's Service, Inc.
"SBC/Autologue has a simple platform to use and the customer service always helps when there's a problem."
David Burr, Johnny's Auto Parts
"It works well, always improving, help is instantly available, and E-part is well accepted."
Ryan Donnell, Brake & Truck Supply
Randy Van Kuiken, Master Auto Supply
Peter Ganz, Jax Auto Parts
"All the people we deal with are great - if they don't know , they find out quickly and contact us back."
Don Woodruff, Woodruff Auto Supply, LLC.
"Those I have dealt with are very nice and knowledgeable of our software."
Mike Dolimpio, Delta Motor Sports, Inc.
Mae Lynne Edwards, Jack Edwards Sales & Service
Jim Witzel, Witzel Pronto
"GOOD STUFF...TRY THEM"
Ruby Degbashyan, Undercar Plus
"one system for billing, inventory, & accounting"
BRUNO ORSI, 2WAY AUTOMOTIVE
"Easy to use and understand, good customer service"
Bill Lattierre, monroe motor products corp
"Autologue has great products and excellent people working there. everyone is personable and my concerns are always answered quickly."
Josh Polikowksy, Power Componets
"Reduces phone calls & lets your customers check your stock & price based on their account then prints a pick ticket on your printer. Would highly recommend...."
Lowell Lysinger, POJA Warehouse
"we have the partner system and are very happy with it and the support Bill gives us."
Albert Ricci, Al's On LIne Auto
BRENDA NELSON, HILLSDALE TRUCK & AUTO SUPPLY LTD.,
"for the service i am using, the limited employees that i have encountered are enthusiastic, knowledgeable, patient as willing to do whatever they can to help..appear to be very aggressive with new programs"
Adrian Becker, One Stop Parts Source Temecula
"Not only did we make a great decision to partner with SBC, the support has been without question the best!!! We never have to wait for an answer to a problem or request... Great folks..."
Fred Forsythe, Forsythe Motor Parts
"Our system is very user friendly. It almost always has a provision to do what we need to do."
"Truly understand the distribution business and are always willing to create what we need if it does not exist."
Larry Middleton, Mobile Paint Manufacturing Co., Inc.
"To go into Autologue with your exact needs written out so they can implement the system around the customer's needs."
Dave Fitzgerald, Upstate Auto Body Warehouse
"Your product works efficiently always. Your support people are exceptional and solve any issue on the spot."
Deanna Beer, Western Automotive Warehouse
"I never have any problems with billing and your invoices are easy to read."
Margaret Halford, Diamond Diesel Service. Inc.
"Wonderful product with knowledgeable personnel when assistance is needed."
Sarah Fletcher, Fast Undercar Portland
"Autologue has many various tools to help you promote your product and sales ."
"I have had the autolouge system for a good 10 years and always has been good to me,I can look up anything in a second."
"Great company and my question are always answered!!"
Angelica Pina, Bay Counties Diesel Service
"Dependable platform, Great service, new products and updates. What else is there!"
"Most cutovers will take 1-5 days we were down on Friday night and backup on Monday We did not loose a sale in the cutover. Have a great day, Thank you"
"4 star service"
Tina Boane, Rippey Auto Parts
"I tell them the overall experience is very good, and we have been a customer of yours for 20+ years. Overall very good service both over the phone and in person whatever the question or need."
Brandon, Bordens auto parts
"Accurate system, fast and trouble free. Always corrects any problems"
Gary Lupardo, G. J. Automotive Equipment Co. Inc.
"MAIN REASON IS TOM KENNEDY!! TOM IS SO KNOWLEDABLE AND HELPFUL!"
Brian Carpenter, Willow House Paints
"We have been with SBC since 1990 and we feel they have been able to keep up with the market trends on technology. SBC has always been willing to listen to our concerns and wish list for updates or specail request with the system. They have always been the YES we can do that people."
DAVID E. WEEKS, PALMER SPRING CO
"Support and training are awesome"
Tony Izzo, Silver lead co
"Autologue provides great service and technology to take you from the present to the future."
Judy Beck, Kaestner Auto Electric Co.
"We have very few problems with our Autologue system, and i speak to Gary and Steve on the technical side of things whenever there is an issue. They are both very helpful and always resolve my problem in a timely manner."
John Tillema, Lincolnway Auto Supply
"Easy to use. Terrific support staff."
Matt, Kearsarge Auto Parts Inc.
"Affordable with more room for our business to grow with some new technology."
"The company and staff are very knowledgeable and courteous."
Noel Chernosky, Prime Products of Connecticut
"Great customer service and always available to speak to."
Heather Wagner, Hess Tire & Auto Parts Inc
"I have had nothing but good experiences with this company. They are available it seems at all hours and are very friendly, helpful and professional. I have never had a question or problem that hasn't been addressed in a timely manner."
Natalie Henderson, Canadian Auto Stores Ltd.
"For simplicity and good customer service"
Tracie Eighinger, Ashland Muffler House, Inc
"System set up for parts stores but needs to look at what others offer and keep up with the times. Web based system with smart equipment technology access thru phones windows based programs"
Carol Townley, Touchstone Paint
"Reliable, always answer questions or problems quickly. Friendly. Consistant."
central truck & oil supply inc,
"Always trying to update and improve current programs."
Emily Marquez, Transportation Rental & Sales, Inc
"Ask for Steve Gill. He is the best thing you have going for you."
Jan Daily, O'Leary Paint Co.
"Autologue is easy to work with and always get someone on the phone when calling never an answering machine."
Jane Thalman, Rebuilders Supply
"the program and support is outstanding"
Pamela White, Radke Auto Parts
"I would say that Datatron/Autologue has everything we need. More importantly that your customer service is wonderful! The guys are always friendly and very willing to help and really know their stuff. Nobody has ever made me feel like they are too busy to help me. Occasionally I end up having to contact a second person but that usually happens when I don't really know who I should have called in the first place. I would also say that you're always trying to make things better and very open to suggestions from your customers."
hector ramirez, drive train inc
"The company makes ure you have the right eqipment to be most effective."
Joni, Behrens Supply Company
"E paperless office is the best value out there."
Sandy Bratcher, Classic Auto Color
"We have been very satisfied with the results of using Autologue."
ROBERT JACOBS, Automotive Supply In
"TTWin is a very user-friendly software. Autologue provides excellent customer service. Should you have issues and call in, you will always speak to a person who is prompt and courteous and they actually return calls!"
Susan Bryan, Converters Unlimited Inc
"We have used this system for 16 years and have been completely satisfied. It is a solid system."
Neal Veleba, Beatrice Iron & Metal
"Autologue is providing us a reliable product that is easy and simple to use for our customers. When a problem occurs, it is always fix with almost no delay. Finally our account manager is always there to support us with everything we need."
Denny Smith, Al Smith Paint & Decorating Center
"customer support is very good"
Simon Robitaille, Monaco Group
"Will work with you on any level."
Paul Rainville, McLaughlins Garage and Auto Parts
"It is a very dependable quality product."
Donna, Donnas Auto Parts
"We have used autolog for 29 years, the system and support has more then meet our needs."
JEFF RADER, CONGRESS AUTO PARTS
"Overall good system.AIS Work thru most issues."
Brent Gowers, Felt Auto Co.
"I have always had a good experience with Bob Fasano. He's a great rep for your company."
Bob Chodil, Parts Direct Warehouse
"Everyone has been very helpful in every way, no matter what the issue was about. We have always gotten professional help in a timely manner."
Van Zeigler, PGP Service
"Easy to use the system. Friendly people"
Rebecca D. Holloway, The Holloway Co Inc
"everything is great"
Drew Boals, Ace Engine & Parts
"Your staff is knowledgeable, helpful and reliable."
Jimmy Rippey, Rippey Auto Parts
Alma, Universal Exchange Inc