Autologue Computer Systems

SUPPORT OPTIONS

With over 30 Years experience, Autologue continues to provide a quality computer solution and excellent customer service.
 

Autologue Total Support

New System Setup Support
After analyzing your business needs, an experienced Autologue Representative will coordinate the custom loading or Electronic Transfer of all part numbers, order levels, prices, customer and vendor records. Upon completion of the customer database, an Autologue Representative, acquainted with the industry, will conduct an in-depth training session on site for all personnel to ensure a smooth transition to the new Autologue Computer System.

Installed System Support
Autologue Customer Service Personnel provides assistance twenty-four hours a day, seven days a week, accessible via the toll-free 800 number. These experts provide answers to customer inquiries within minutes.

For instant response to your questions, please call Monday through Friday 5:00 am to 5:00 pm. On Saturdays, Autologue Customer Service is available via our pager service between the hours of 6:00 am to 3:00 pm. Just leave a message and a Representative will contact you within 30 minutes.

Autologue Programming Staff is constantly developing programs based on suggestions from installed customer database which provides excellent program enhancements.

Autologue Technicians provide efficient and comprehensive service for all hardware requirements, whether on maintenance contract agreement or on a repair, exchange, rental basis.
 

Autologue Platinum Support

Autologue Customer Service support is also available during non-business hours via our Platinum Service. This service is available to all Autologue customers and is $100 per call plus $5 per minute. Just call our toll-free 800 number and select a division 1 for Autologue, 6 for Southeastern, and 8 for AIS and a representative will contact you within one hour.

Mailing Address; Autologue Computer Systems 8452 Commonwealth Ave., Buena Park, CA 90621 ©Copyright 2014 Autologue Computer Systems - All Rights Reserved