CALL US TODAY: 800-722-1113

Customer Service

EVERY CUSTOMER SHOULD EXPECT GOOD SERVICE

“We are committed to providing you excellent customer service.”

customer-service-representatives
  • Our excellent customer service policy is to answer the phone in 2-3 rings, plus you can live chat online, email and create your own case through portal access. You are always answered by an experienced team member.
  • We take ownership in assisting every customer concern or problem.
  • We are dedicated to your satisfaction by following up to ensure the issue is solved.
  • We listen to our Customer’s suggestions for new products and services.
  • We encourage input from our team members to increase our efficiencies and processes.
  • We strive to be the best service-oriented company in the industry by going above and beyond for our Customers.

"We strive to maintain our innovative, go-forward focus on leading technology advances that keep our customers competitive... We will continue to raise the bar in achieving excellent customer service and helping our customers increase efficiencies and profitability."

Departments

Autologue
800-722-1113

Direct Line 800-722-1113
(Extensions below)

Name
Cervantes, Jaime
Bedore, Tom
Marrujo, Serena
Email

Jaime@autologue.com tbedore@autologue.com smarrujo@autologue.com

Ext
217
297
218

eProduct Support Line
877-569-5826

ACL
800-962-0358

Name

Rash, Gary
Duden, John
White, Jim

Email

grash@autologue.com jduden@autologue.com jwhite@autologue.com

Ext

294
242
291

Autologue Mexico
011-52-664-900-6073

Name

Gonzales, Salvador
Magallanes, Alex

Email

sgonzalez@autologue.com amagallanes@autologue.com 

Ext

304
303

Southeastern Express
(Series 12 service)
800-722-1113

Direct Line 800-962-0358
(Extension below)
Name

Lake, Isdra

Email

ilake@autologue.com

Ext

261

AIS
800-741-4045

Direct Line 800-962-0358
(Extensions below)

Name
Flavia, Terry
Rash, Gary
Schnabel, Steve
Lake, Isdra
Email

tflavia@autologue.com grash@autologue.com sschnabel@autologue.com ilake@autologue.com 

Ext

214
294

 

Datatron
800-747-9611

Name

Christensen, Jay

Email

jchristensen@autologue.com

Ext

293

SBC
800-829-4722

Direct Line 800-962-0358
(Extensions below)
Name

Winston, Nadine
McCormick, Jessica
Konter, Gary

Email

nadinew@autologue.com jessicak@autologue.com garyk@autologue.com 

Ext
579
256
591

AutoCube
800-962-0358

Name

Quinn, Tony

Email

tquinn@autologue.com

Ext

298

PartsWatch Support
973-756-1200

Direct Line 800-962-0358
(Extensions below)
Name

PartsWatch Support
Robinson, Ed
Rowland, Reahna
Rozsa, John
Rogers, John
Quick, Traci
Asla, Sara

Email

pwsupport@partswatch.com erobinson@partswatch.com rrowland@partswatch.com jrozsas@partswatch.com jrogers@partswatch.com tquick@partswatch.com sasla@partswatch.com

Ext

819
422
651
629
302
658 653

Autoease Support
973-756-1200 Ext: 821

Name
AutoEase Support
Robinson, Ed
Ford, Dale
Langston, Don
Email

aesupport@partswatch.com erobinson@partswatch.com dford@partswatch.com dlangston@partswatch.com

Ext

821
422
426
421

Maccel Support
973-756-1200

Direct Line 800-962-0358
(Extensions below)
Name

Maccel Support

Email

mclsupport@partswatch.com 

Ext

820