Service is Our Business.
Learn more about how our customers feel below!
“Jim Franco and I have been business friends for over 30+ years, and I value the friendship we have”
Roger Church, Churchs Auto Parts – April Customer of the Month
“They take care of any problem quick with very little down time.”
Thomas Comiskey, Casper Brake & Clutch
“Always ready and extremely helpful when we have an issue – Tom is awesome!.”
Kim Quinn, McKenzie’s Performance
“Your staff is knowledgeable, helpful, and reliable.”
Alma, Universal Exchange Inc.
“They have excellent support and are innovated in their thinking.”
Tommy Petersen, Maximum Auto Parts
“Professional, courteous, will get answers you need. Since I have taken over this
position 3 Years ago, Autologue has worked with me.”
Elaine, Fair Auto Paint, and Body Services
“Everyone has been very helpful in every way, no matter what the issue was about. We
have always gotten professional help in a timely manner.”
Rebecca D. Holloway, The Holloway Co Inc.
“The majority of your staff go beyond the Call of Duty when it concerns a serious
problem that demands immediate attention.”
Jeff, Future Automotive
“The Autologue employees I have worked with, especially Barbara, have always been
extremely helpful and friendly.”
Michele Smith, Aratari Auto Finishers
“Great tech support.”
Sharere Carr, Carr-Redwine, Inc
“Will work with you on any level.”
Donna, Donnas Auto Parts
“Autologue has a staff that has not changed in my 10 years in doing business with them.
They are experienced and knowledgeable and professional.”
Shelby Smith, Excel Bumper
“Customer support is very good”
Paul Rainville, McLaughlins Garage and Auto Parts
“Always personally connected to a knowledgeable employee. Prompt resolution of all
problems.”
Herman Berlin, The Baltimore Auto Supply Co.
“Never had a problem that couldn’t be fixed, rare in today’s world.”
Bruce Alvarez, Ace Auto Parts
“Very professional every time.”
David Hobbs, Precision Drive, Ltd.
“Helpline is tremendous! Gary and Steve are great, friendly and very knowledgeable.”
Ken Barness, Hop’s Place
“Reliable, always answer questions or problems quickly. Friendly. Consistent.”
Emily Marquez, Transportation Rental & Sales, Inc
“I have had nothing but good experiences with this company. They are available it
seems at all hours and are very friendly, helpful and professional. I have never had a
question or problem that hasn’t been addressed in a timely manner.”
Tracie Eighinger, Ashland Muffler House, Inc
“Great customer service and always available to speak to.”
Natalie Henderson, Canadian Auto Stores Ltd.
“Very courteous, knowledgeable, and willing to work with us until problem is solved.”
Tommie Bonu, Elder Paint & Wallpaper
“Very experienced. They have always solved my questions very fast.”
Richard Bullock, Mac’s Auto Supply
“The company and staff are very knowledgeable and courteous.”
Heather Wagner, Hess Tire & Auto Parts Inc
“Good services and fast.”
Arnold Coello, Big A Auto Parts
“Good product, good service!”
Ross McFarland, Chequered Parts
“I have been doing business with your company for over 20 years so that says a lot in
my book right there.”
Brenda Smith, AJ Foyt Paint and Supplies
“Main reason is Tom Kennedy!! Tom is SO knowledgeable and helpful!”
David E. Weeks, Palmer Springs Co.
“I tell them the overall experience is very good, and we have been a customer of yours
for 20+ years. Overall very good service both over the phone and in person whatever
the question or need.”
Gary Lupardo, G. J. Automotive Equipment Co. Inc.
“Very complete, always available when we have a problem.”
Jonethan Sobel1, ZAKJ Corp
“Great company and my question are always answered!!”
Tina Boane, Rippey Auto Parts
“Very friendly and good customer service.”
John Kim, Nation Auto Parts
“Very helpful in any problems I have.”
Craig Mannschreck, Utica Parts & Service
“Your product works efficiently always. Your support people are exceptional and solve
any issue on the spot.”
Margaret Halford, Diamond Diesel Service. Inc.
“Everyone at Autologue goes out of their way to help me whenever I have a problem.
They are friendly and courteous, and when they don’t know the answer, they find someone
who does.”
Carol Prunell, George E. Young Auto
“Friendly hotline staff.”
Tammy Williamson, MCK Tool & Supply
“For the service I am using, the limited employees that I have encountered are
enthusiastic, knowledgeable, patient as willing to do whatever they can to help… appear
to be very aggressive with new programs”
Fred Forsythe, Forsythe Motor Parts
“Autologue has great products and excellent people working there. everyone is
personable, and my concerns are always answered quickly.”
Lowell Lysinger, POJA Warehouse
“I don’t even know of any other company that even comes close to your service and
commitment.”
Gary Carlson, Carlson’s Auto Parts
“Good stuff… try them!”
Bruno Orsi, 2Way Automotive
“Very helpful with problems and fixed in a timely manner.”
Robert Garrett, Tom’s Automotive
“Very knowledgeable at solving my problems.”
Lynn Matthews, Matthews Foreign Car
“Those I have dealt with are very nice and knowledgeable of our software.”
Mae Lynne Edwards, Jack Edwards Sales & Service
“Committed to excellence, very responsive, consistently willing to solve problems.”
Mark Levine, Towers Motor Parts Corp.
“All the people we deal with are great – if they don’t know , they find out quickly and
contact us back.”
Mike Dolimpio, Delta Motor Sports, Inc.
“They call right back and are always helpful.”
Pamela Dale, Lindys Automotive Whse, Inc.
“WOW!, how knowledgeable you are!”
David Burr, Johnny’s Auto Parts
“Great, quick, knowledgeable, and professional. Able to answer and assist any
questions.”
Maurice Albanese, magnum Automotive, Inc.
“Very knowledgeable at solving my problems.”
Lynn Matthews, Matthews Foreign Car
“Positive experience. No problems ever. Always had a good experience with company.”
Mary Bender, J&M Specialties
“We have dealt with Bill Ballestrini for 20 years and find him excellent.”
Dan Green, Advance Auto Care, Ltd.
“Very satisfied they help us as quickly as possible.”
Kelly Antonse, Kellys Auto Parts, Inc.
“Most of our questions are answered promptly and advice is handy.”
Tom Bray, Tom’s Automotive, Inc
“We have ALWAYS gotten help with our problems quickly. When we have questions
they are very helpful and tell us what we need to know.”
Chris B, Bayard Automotive
After two failed attempts to go live with other customers, we were frustrated to say the least. We wanted a cloud solution for our business. We were introduced to PartsWatch and soon after knew we found the right partner for our software needs.
Being a multi store distributer, we move many parts between locations; PartsWatch understood our specific needs where other systems had fallen short.
They continue to update and enhance the features of the software as well. PartsWatch is constantly building, adding and enhancing their product not just “maintaining” that says a lot about this company! And their customer service is top-notch
Adam Reid
“Advantages of fully integrated system, all pieces work together for each aspect of business needs, ordering, payroll, A/P, A/R, etc. You may use my comments.”
Denise Sailors, Automotive Warehouse Distributors
“Easy to use the system. Friendly people.”
Drew Boals, Ace Engine & Parts
“We have used Autologue for 29 years, the system and support has more than meet our needs.”
Brent Gowers, Felt Auto Co
“Great tech support.”
Sharere Carr, Carr-Redwine, Inc
The Autologue computer system is able to handle most of what you would need for your business. The customer service you receive is exceptional as well.”
Eric Berti, Berlo Fleet Service, Inc.
“Autologue is providing us a reliable product that is easy and simple to use for our customers. When a problem occurs, it is always fix with almost no delay. Finally our account manager is always there to support us with everything we need.”
Simon Robitaille, Monaco Group
“We have used this system for 16 years and have been completely satisfied. It is a solid system.”
Denny Smith, Al Smith Paint & Decorating Center
“Ease of use, excellent customer service, little to no down time.”
Kevin Stallard, Don’s Auto Parts, Inc
“We have been very satisfied with the results of using Autologue.”
Susan Bryan, Converters Unlimited Inc.
“I would say that Datatron/Autologue has everything we need. More importantly that your customer service is wonderful! The guys are always friendly and very willing to help and really know their stuff. Nobody has ever made me feel like they are too busy to help me. Occasionally I end up having to contact a second person but that usually happens when I don’t really know who I should have called in the first place. I would also say that you’re always trying to make things better and very open to suggestions from your customers.”
Joni, Behrens Supply Company
“The program and support is outstanding”
Hector Ramirez, Drive Train Inc.
“We feel we are valued as customers. Autologue is constantly trying to improve it’s self and we are involved with an industry leader. Pricing is very reasonable.”
Vincent Garonski, Belgrade Parts & Service
“Never any problem. Reliable.”
Mary Shields, Randolph Auto Supply
“Always trying to update and improve current programs.”
Jan Daily, O’Leary Paint Co.
“Best experience we have ever had with a computer software company; some people that have been there for years are very knowledgeable about their product and our needs.”
Mark Humphrey, Liters Automotive Parts
“I have had nothing but good experiences with this company. They are available it seems at all hours and are very friendly, helpful and professional. I have never had a question or problem that hasn’t been addressed in a timely manner.”
Tracie Eighinger, Ashland Muffler House, Inc
“We have very few problems with our Autologue system, and I speak to Gary and Steve on the technical side of things whenever there is an issue. They are both very helpful and always resolve my problem in a timely manner.”
Matt, Kearsarge Auto Parts Inc.
“Autologue provides great service and technology to take you from the present to the future.”
John Tillema, Lincolnway Auto Supply
“Very easy to use and navigate. Great customer service.”
Dani Knight, Mr. Automotive
“We have been with SBC since 1990 and we feel they have been able to keep up with the market trends on technology. SBC has always been willing to listen to our concerns and wish list for updates or special request with the system. They have always been the YES we can do that people.”
Tony Izzo, Silver Lead Co.
“Support and Training are Awesome!”
Judy Beck, Kaestner Auto Electric Co.
“Very easy to work with, even dealing with over-stressed computer un-saavy people.”
Gene Guttormsen, Gunnar’s Auto Supply, Inc.
Efficient, reachable for support, software does most of what we need, easy to use/learn.”
Jenny Howgos, Accounting, Transportation Equip Co.
“Great system/good price/good service.”
John Gabrielsen, Gabe’s Auto Parts
“Most cut overs will take 1-5 days we were down on Friday night and backup on Monday We did not loose a sale in the cutover. Have a great day, Thank you” “4 star service”
Brandon, Bordens Auto Parts
“I have had the Autolouge system for a good 10 years and always has been good to me,I can look up anything in a second.”
Larrys Trak
“Autologue has many various tools to help you promote your product and sales.”
Cathy, Kohlweiss
“Wonderful product with knowledgeable personnel when assistance is needed.”
Angelica Pina, Bay Counties Diesel Service
“Your product works efficiently always. Your support people are exceptional and solve any issue on the spot.”
Margaret Halford, Diamond Diesel Service. Inc.
To go into Autologue with your exact needs written out so they can implement the system around the customer’s needs.”
Deanna Beer, Western Automotive Warehouse
“Truly understand the distribution business and are always willing to create what we need if it does not exist.”
Dave Fitzgerald, Upstate Auto Body Warehouse
“Training was thorough and complete. Very easy to use. All questions were answered quickly. All problems corrected quickly. Very helpful always.”
Dee Schultz, Ben’s Truck Repair, Inc.
Not only did we make a great decision to partner with SBC, the support has been without question the best!!! We never have to wait for an answer to a problem or request… Great folks…”
Larry Middleton, Mobile Paint Manufacturing Co., Inc
“We moved to a SBC system this year and it was a pretty smooth transition.”
Jill Craig, Discount Import
.“We have the partner system and are very happy with it and the support Bill gives us.”
Brenda Nelson, Hillsdale Truck & Auto Supply LTD.
“Autologue program does not go down. Any problem is responded to right away. People are always friendly.”
Richard Blaess, Neptune Auto Supply
“Great program for adding/linking part numbers. Great program for a large distributor. Autologue is also very easy to learn and use.”
Trish Smith, Air Parts
“Simplicity of system, issues resolved with a phone call usually. Good staff.”
Sam Jerna, Spitzer Truck & Ind.
“Accurate system, fast and trouble free. Always corrects any problems”
Brian Carpenter, Willow House Paints
“System handles our needs well, support is good, reasonable costs.”
Tom Burnett, All Car Parts
“I would say We use Autologue and they are great and really work hard to make things right for us.”
Jane Dixon, Baum’s Auto Supply
“One system for billing, inventory, & accounting”
Bill Lattierre, Monroe Motor Products Corp.
“The entire system is very customer friendly and you have great support staff.”
Larna Schiecke, Bill’s Service, Inc.
“ePaperless Office has greatly impacted our customers. Anytime you can cut back on paper it’s a good thing. Very user-friendly. Nothing bad to say about it.”
J&J Paint Supply
“eDelivery doesn’t require anyone to manage the program so I’m able to keep all my drivers on the road. It’s a fantastic program.”
David, Morris Auto Supply
“Autologue provides great service and technology to take you from the present to the future.”
John Tillema, Lincolnway Auto Supply
Your product works efficiently always. Your support people are exceptional and solve any issue on the spot.”
Margaret Halford, Diamond Diesel Service. Inc.
“Training was thorough and complete. Very easy to use. All questions were answered quickly. All problems corrected quickly. Very helpful always.”
Dee Schultz, Ben’s Truck Repair, Inc.
“Reduces phone calls & lets your customers check your stock & price based on their account then prints a pick ticket on your printer. Would highly recommend…”
Albert Ricci, Al’s On Line Auto
Autologue has great products and excellent people working there. everyone is personable and my concerns are always answered quickly.”
Lowell Lysinger, POJA Warehouse
“It works well, always improving, help is instantly available, and E-part is well accepted.”
Randy Van Kuiken, Master Auto Supply
“It is a very dependable quality product.”
Jeff Rader, Congress Auto Parts
“Autologue is providing us a reliable product that is easy and simple to use for our customers. When a problem occurs, it is always fix with almost no delay. Finally our account manager is always there to support us with everything we need.”
Simon Robitaille, Monaco Group
“Autologue has always been very helpful to us at a reasonable price.”
Mildred Norman, Ashburn Auto Parts
“The program and support is outstanding”
Hector Ramirez, Drive Train Inc.
“Good product, good service!”
Ross McFarland, Chequered Parts
“Support and training are awesome”
Judy Beck, Kaestner Auto Electric Co
“I have been doing business with your company for over 20 years so that says a lot in my book right there.”
Brenda Smith, AJ Foyt Paint and Supplies
“Dependable platform, Great service, new products and updates. What else is there!”
Frank, BC Auto Parts
“Very satisfied – few problems and good tech service.”
Larkin Ranney, C&R Automotive
“Friendly, prompt, consistent, professional.”
Jean Taliaferron, Tape
“Easy to use and understand, good customer service”
Josh Polikowksy, Power Componets
“The program is very user-friendly and the tech support is great.”
Carol Saxton, Martin Auto Parts II
“Easy to use. Terrific support staff.”
Noel Chernosky, Prime Products of Connecticut
“Affordable with more room for our business to grow with some new technology.”
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