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Occupation: Business Owners
Name of Business: Action Automotive Inc. Dba/Brandywine Auto Parts
Location of Business: Chester, PA
Favorite Part of Your Job: As an aftermarket parts distributor, we enjoy building long-lasting partnerships with our customers, as well as providing quality parts in a timely manner and at competitive prices.
Years as an Autologue Customer: 5 years
Favorite Autologue Solution: PartsWatch
“PartsWatch helps our counter personnel quickly identify the correct parts for our customers. eDelivery provides the additional tools to help ensure that the parts are dispatched and delivered efficiently.“
Occupation: Business Owners
Name of Business: Mt. Kisco Truck & Auto Parts
Location of Business: Mt. Kisco, NY
Favorite Part of Your Job: Talking with customers
Years as an Autologue Customer: 37 years
Favorite Autologue Solution: eDelivery & eOffice
“eOffice and eDelivery have streamlined our office paperwork 10 fold. No more mailing statements at the post office. No more sending signed copies of invoices. Our ipads capture the signature and host them in the cloud for easy retrieval by our customers, leaving us to do what we do best, provide quality auto parts at a fair price. “
Occupation: Business Owner
Name of Business: Heavy Duty HQ
Location of Business:Dallas TX / Houston, TX
Favorite Part of Your Job: Helping customers that need a critical engine part to get their crews back on the job.
Years as an Autologue Customer: 2 years
Favorite Autologue Solution: PartsWatch
“In the Heavy Duty commercial world – the same part can have dozens of cross numbers and an equal number of suitable substitute parts. Just identifying the right part and matching to what we have in stock can take several minutes. Once we switched to Partswatch – we cut the average time to identify and quote a customer in half. We save time, and the customers think we’re geniuses. “
Occupation: Corporate Finance Manager
Name of Business: Spectrum Paint Company
Location of Business: Over 100 locations
Favorite Part of Your Job: Finding data-driven solutions to everyday problems
Years as an Autologue Customer: 24
Favorite Autologue Solution: SBC – Ease of exporting Data
“SBC has proven to be a very flexible POS system. This has allowed us to adapt to situations that continue to arise in our industry. “
Occupation: Owner/Manager
Name of Business: Richardson Paint & Supply
Location of Business: Lake City, FL
Favorite Part of Your Job: I enjoy interacting with our suppliers & customers
Years as an Autologue Customer: Over 10
Favorite Autologue Solution: Win The Day Dashboard
“Autologue has been a great help to our business over the years in several ways. It has helped us improve our profitability by allowing us to see and improve profits by part and by customer. Our inventory turns have improved using the Autologue purchase system. Also, for us, ePaperless Office and accounts receivable have been super tools in our market of today. “
Occupation: Chris – President, Erin – Manager of e-Commerce
Name of Business: Holmes Auto Supply
Location of Business: Decatur, TX
Favorite Part of Your Job: Our relationships with our customers and helping them keep their vehicles on the road!
Years as an Autologue Customer: Over 20
Favorite Autologue Solution: PartsWatch; it is very user-friendly with a ton of tools and reports to utilize
“We have been a Autologue customer since 2001 and currently use the Parts Watch system. The reasons that we prefer Parts Watch is that is very user friendly and easy to navigate through the different features. It has many different features and reports that make operating our business more efficient and running smoothly. We also enjoy the great customer and technical support that the Autologue team provides. They are always available to help and new ways to help us get the most out of our Parts Watch system. We are currently adding ePart to our system. We are looking forward to see how it can help us grow our installer and e Commerce sales. “
Occupation: Manager
Name of Business: The Baltimore Auto Supply Co.
Location of Business: Baltimore, MD
Favorite Part of Your Job: Helping Customers
Years as an Autologue Customer: Over 20
Favorite Autologue Solution: eDigitalMarketing
“Autologue is providing us today’s technology, so Baltimore Auto Supply can service the end user in today’s world.“
Occupation: President
Name of Business: Church’s Auto Parts
Location of Business: Three locations in PA – Ridley Park, Springfield, and Drexel Hill.
Favorite Part of Your Job: Coming to work every day to help someone.
Years as an Autologue Customer: 32 years
Favorite Autologue Solution: eDelivery
“They talk and treat you like a family member. Jim Franco has always been ahead of the industry on solutions.“
“I have been an Autologue customer since 1994 and utilize ePart, eOffice, and eSales, all of which help me operate a profitable and efficient business.
My favorite Autologue addition is eSales BI (CRM). The CRM has allowed my sales team to gain insight into our customers’ purchase and return patterns. They recently added a new feature to the CRM called Sales Groups that allows us to customize customer purchase data. Autologue and their team are open to feedback and software enhancement requests, making their products user-friendly. The CRM, ePart, and eOffice are tremendous assets to our sales team and company, and I can’t imagine operating without them!”
“Autologue has demonstrated time
and time again, they are “in it
with you,” a true partner. They
have continued to customize
their products to suit our
needs. eSales analytics and
sales team scheduling,
plus scheduling functionality
with task management, have
helped us greatly.“
“Autologue is a complete ‘soup-to-nuts’ computer systems company in the aftermarket. Offering features like purchasing, selling, delivery, and analytics, Autologue has it all. Autologue answers the phone and is very responsive to any and all calls. No matter how small or large the issues, they get on it and fix it immediately.
They are auto parts people in an auto parts business. They know what we need and deliver it.”
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