Call: 800-722-1113     

Customer Service

by kevinnorlander

Customer Service

It all starts with excellent customer service.

EVERY CUSTOMER SHOULD EXPECT GOOD SERVICE
“We are committed to providing you excellent customer service.”
  • Our excellent customer service policy is to answer the phone in 2-3 rings, plus you can live chat online, email and create your own case through portal access. You are always answered by an experienced team member.
  • We take ownership in assisting every customer concern or problem.
  • We are dedicated to your satisfaction by following up to ensure the issue is solved.
  • We listen to our Customer’s suggestions for new products and services.
  • We encourage input from our team members to increase our efficiencies and processes.
  • We strive to be the best service-oriented company in the industry by going above and beyond for our Customers.
We strive to maintain our innovative, go-forward focus on leading technology advances that keep our customers competitive… We will continue to raise the bar in achieving excellent customer service and helping our customers increase efficiencies and profitability.”

FROM OUR EXECUTIVE TEAM

Departments

Autologue 800-722-1113

Direct Line 800-962-0358 (Extension below)

Name
Cervantes, Jaime
Bedore, Tom
Marrujo, Serena

Ext
217
297
218

Autologue Mexico 011-52-664-900-6073

Name
Gonzales, Salvador
Magallanes, Alex

Ext
304
303

AIS 800-741-4045

Direct Line 800-962-0358 (Extension below)

Name
Flavia, Terry
Rash, Gary
Schnabel, Steve
Lake, Isdra

Ext
214
294
215
261

Datatron 800-747-9611

Name
Christensen, Jay

Ext
293

SBC 800-829-4722

Direct Line 800-962-0358 (Extension below)

Name
Winston, Nadine
McCormick, Jessica

Ext
579
256

AutoCube 800-962-0358

Name
Quinn, Tony

Ext
298

ACL 800-962-0358

Name
Rash, Gary
Duden, John
White, Jim

Ext
294
242
291

Southeastern Express (Series 12 service) 800-722-1113

Direct Line 800-962-0358 (Extension below)

Name
Lake, Isdra

Ext
261

PartsWatch Support 973-756-1200

Direct Line 800-962-0358 (Extension below)

Name
Robinson, Ed – Manager
Rowland, Reahna
Rozsas, John
Rogers, John
Quick, Traci

Ext
422
651
629
302
658

AutoEase Support 973-756-1200

Direct Line 800-962-0358 (Extension below)

Name
Robinson, Ed – Manager
Ford, Dale
Langston, Don

Ext
422
426
421

Maccel Support 973-756-1200

Direct Line 800-962-0358 (Extension below)

Name
Raquipiso, Phil

Ext
522

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